Complaints
In case something is not completely to your satisfaction, you can contact us with questions, suggestions, criticism or complaints at the following address:
Phone: +49 61 31/66 39-292
Fax: +49 61 31/66 93-295
beschwerdestelle@northchannelbank.de
North Channel Bank GmbH & Co. KG
Beschwerdestelle
Erthalstraße 1
Bonifaziusturm B
55118 Mainz
Download:
Principles of Complaint Management (PDF)
Note:
Please note that ordinary e-mails sent via the Internet are neither confidential nor secure, can be viewed, intercepted or altered by third parties or even get lost completely. For these reasons, personal or confidential information should never be sent by ordinary e-mails.